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Physical Inventory Notification:

We will be conducting our annual physical inventory from 9/16 to 9/30; no shipments will be made during this time. Orders placed on or before 9/12 will ship no later than 9/13. Orders placed 9/13 to 9/30 will begin to ship 10/1 in the order received. If you have any questions, please email us at info@zshadeusa.com.

 

Z-Shade USA
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Z-Shade Shelter Warranty

INSTANT CANOPY / INSTANT SHELTER:

Z-Shade Co. Ltd., manufacturer of the product, warrants to the original purchaser who provides a dated sales receipt from an Authorized Dealer, each part of the Z-Shade product to be free from defects in material or workmanship for a period of one (1) to two (2) years after the date of original purchase. To confirm if you have a one (1) to two (2) year warranty, please refer to your owner’s manual. This warranty applies only for normal and expected uses, as determined by the manufacturer.

Z-Shade Co. Ltd. obligation and liability under this warranty is limited to the replacement of the product or its parts, after a review and examination of a submitted warranty claim. Do not dispose of the shelter or any part of a shelter while claim is under review. Warranty Claim Form can be downloaded from our website: www.zshadeusa.com


ACCESSORIES:

Z-Shade Co., Ltd. warrants all accessories to be free from defects in materials and/or workmanship for a period of one (1) year.

Please do not send any product to Z-Shade without prior written authorization.

REPLACEMENT PARTS:

Parts can be ordered from our website: www.zshadeusa.com. If you need additional assistance regarding replacement parts, email us at info@zshadeusa.com

CONDITIONS:

This warranty shall be void as to any product which has been altered or modified in any manner. This warranty does not apply to damages caused by wind, rain, or other forces of nature, not to accidental or deliberate damage of the product, nor to use of the product that does not conform with the product instructions.

This warranty is provided in lieu of all other warranties, expressed or implied.

Click HERE to download the Z-Shade Warranty Claim Form.