Instant Canopy / Instant Shelter:
Z-Shade Co. Ltd., manufacturer of the product, warrants to the original purchaser who provides a dated sales receipt from an Authorized Dealer, each part of the Z-Shade product to be free from defects in material or workmanship for a period of one (1) to two (2) years after the date of original purchase. To confirm if you have a one (1) to two (2) year warranty, please refer to your owner’s manual. The frame is covered under this limited warranty and guarantees the frame to be free from defects in material or workmanship during the specified time noted in the user manual. This warranty applies only for normal and expected uses, as determined by the manufacturer.
Z-Shade Co. Ltd. obligation and liability under this warranty is limited to the replacement of the product or its parts, after a review and examination of a submitted warranty claim. Do not dispose of the shelter or any part of a shelter while claim is under review. Warranty Claim Form can be downloaded from our website: www.zshadeusa.com
Please do not send any product to Z-Shade without prior written authorization.
Accessories:
Z-Shade Co., Ltd. warrants all accessories to be free from defects in materials and/or workmanship for a period of ninety (90) days.
Replacement Parts:
Parts can be ordered from our website: www.zshadeusa.com. If you need additional assistance regarding replacement parts, email us at info@zshadeusa.com
Z-Shade Co. Ltd. provides the following limited warranty for Z-Shade replacement parts only if purchased by you for use from Z-Shade.
Z-Shade warrants that on the date of original purchase and/or warranty replacement and for the immediately following 6-month period, this product will be free from defects in material or workmanship. If during the warranty period, the part is found to be defective in material or workmanship, it will be exchanged or repaired at Z-Shade’s option with no additional charge. Warranty replacement does not include repair or exchange when the problem results from accident, wind and/or rain damage, misuse, abuse or normal wear and tear. This warranty applies only for normal and expected uses, as determined by the manufacturer.
Conditions:
Warranty shall be void as to any product which has been altered or modified in any manner. This warranty does not apply to damages caused by wind, rain, or other forces of nature, nor to accidental or deliberate damage of the product, nor to use of the product that does not conform with the product instructions.
This warranty is provided in lieu of all other warranties, expressed or implied.